Privacy Policy

Metro One Telecommunication Inc. (“we”, “our”, “us”, or “Metro One”) respects the privacy of its users and is committed to protect their personal data and use it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you, or you
provide to us, in connection with your use of our website ( or your use of our software, features or services (collectively, “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. We do not knowingly collect, maintain, disclose, or sell the personal information about users under the age of sixteen (16). If you are under the age of 16, please do not use our Services. If you are under the age of 16 and have used our Services, please contact us at the email address below so that we may delete your personal information.
Note that while our Services may contain links to other websites or services, we are not responsible for each respective website’s or service’s privacy practices and encourage you to be aware of this when you leave our Services and carefully read the privacy statements of each and every website and service you visit. This Privacy Policy does not apply to third-party websites and services. If you wish to contact METRO ONE TELECOMMUNICATION INC. regarding your personal data or this Privacy Policy, please contact us at

  1. Information we collect
    Where you are a User and it is necessary for us to fulfil our contract with you or where it is in our
    legitimate interests to provide our Services, we will confirm your identity, contact you, provide
    consumer support (including via chat, in the comment section of our blog, or other platforms, where
    you may reach us), operate your account with us and invoice you. If you have given your consent when registering your account, when subscribing to our newsletter or blog, or shared your email address or other personal data with us to receive any other information, we will process your email address to send you the informative and/or promotional materials, to which you have subscribed to, for example, newsletters, advertisements of our Services and other information about our Services that you have requested. At any point in time you can unsubscribe from receiving the above
    mentioned information in our email footers and through your notification settings.
    When you call our consumer support phone line, we may monitor or record the call to ensure the quality of our consumer support. By using cookies and similar technology on our website, we may collect data such as information on your device, your preferences and information filled while visiting our website, your interaction with the website, and other information used for analytical, marketing, and targeting activities (including unique visits, returning visits, length of the session, actions carried out in the webpage). As it is in our legitimate interests to ensure our network security, give you access to and to improve our Services, we also collect the following technical usage data:
    How and when you access your account;
    Information about the device and browser you use;
    IP address and device data.

  2. Sharing personal data with third parties
    In order for METRO ONE TELECOMMUNICATION INC. to provide you with our Services, we work with third parties (“Third Party Service Providers”) with whom we may share personal data to support these Services. Information you have provided to us during the use of our Services, including technical usage data, is shared with third parties who provide hosting and server co-location services as well as data and cyber security services. Your email address and other contact details you have provided to us may be shared with communication, email distribution, and content delivery services as well as consumer support system providers.
    Information regarding your use of our website and other information received from cookies and similar technology may be shared with web analytics, session recording, and online marketing services. Insofar as reasonably necessary to defend our legal rights, we may share your personal data with our legal advisors. We will only share personal data to Third Party Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.
    In certain circumstances, we are required to share information with third parties to comply with legal requirements or requests, as well as to protect our, or a third party’s, lawful interests. We will also disclose your information to third parties in and outside your country only to the extent allowed by applicable law, including:
    to a prospective purchaser or purchaser that acquires all or substantially all of us or our business;
    to a third party in the event that we sell or buy any business or undergo a merger, in which case we
    may disclose your information to the prospective buyer of such business; and
    to a third party if we sell, buy, merge or partner with other companies or businesses, undergo a
    reorganization, bankruptcy, or liquidation; or otherwise undertake a business transaction or sell
    some or all of our assets. In such transactions, your information may be among the transferred
  3. Analytics
    We may use third-party Service Providers to monitor and analyze the use of our Service.
    Google Analytics: Google Analytics is a web analytics service offered by Google that tracks
    and reports website traffic. Google uses the data collected to track and monitor the use of our
    Service. This data is shared with other Google services. Google may use the collected data to
    contextualize and personalize the ads of its own advertising network. You can opt-out of having
    made your activity on the Service available to Google Analytics by installing the Google
    Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js,
    analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For
    more information on the privacy practices of Google, please visit the Google Privacy & Terms
    web page:

  4. 4. Information security
    We seek to use reasonable organizational, technical, and administrative measures to protect the
    confidentiality, integrity, and availability of personal data. We encourage you to take care of the
    personal data in your possession that you process online and avoid providing us with any sensitive information. In addition, the security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  5. 5. International transfers of data
    All the information you provide may be transferred or accessed by our affiliate companies and
    subsidiaries in other countries, and our Third Party Service Providers (as described above) for the provision of our Services as described in this Privacy Policy. When we transfer your information globally, we take necessary measures to ensure adequate protection of your information.

  6. 6. Privacy Policy changes
    Any changes we make to this Privacy Policy in the future will be posted on this page. Therefore, we
    encourage you to check this page frequently from time to time.

  7. 7. Contact information
    If you have any questions about your personal data or this Privacy Policy, or if you would like to file a
    complaint about how we process your personal data, please contact us by email at info@com